Shipping Info

Welcome to CurtainTime Drapery & Design — your destination for elegant curtains, shades, and custom window treatments. We are committed to delivering a smooth and reliable shipping experience for every order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification with tracking details once your order has been shipped.

Shipping Rates & Delivery Times

USA Shipping: Free standard shipping. Estimated delivery within 5–7 business days from the shipment date.
International Shipping: Available to selected countries. Estimated delivery time varies by destination, typically 10–20 business days. Shipping rates are calculated at checkout.

Customs, Duties & Taxes

For international shipments, please note that your order may be subject to customs duties, VAT, or other import taxes, which are not included in our prices. These charges are the customer's responsibility and vary by country. Please contact your local customs office for more details.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 48 hours for tracking information to become available.

If you have not received tracking details after a reasonable period, feel free to contact us.

Shipping to P.O. Boxes

We do our best to accommodate shipping to P.O. boxes. However, certain carriers may have limitations. If your order requires delivery to a P.O. box, please reach out to us in advance to confirm service availability.

Need Assistance?

If you have any questions about shipping, delivery, or your order status, our team is here to help.

📧 Email: curtaintimedraperyanddesign@gmail.com
📞 Phone: +1 937-930-2000

Thank you for choosing CurtainTime Drapery & Design. We look forward to dressing your windows with style!